Privacy Policy
1. Our Privacy Commitment
At TRD Network, we are building a decentralized future where trust and transparency are paramount. We recognize the critical importance of your privacy in this digital landscape. This Privacy Policy (the “Policy”) details how TRD Network (referred to as “TRD Network,” “we,” “us,” and “our,” collectively with its subsidiaries and affiliates) manages your information. When we refer to “you” or “your,” we mean any individual interacting with our services, whether as a visitor to our Website, a participant in the TRD ecosystem (e.g., through staking, the mini-app, or node operations), or a business partner.
1.1. Scope of This Policy This Policy articulates:
The categories of data we gather from you or that you may voluntarily provide when engaging with our digital platforms, specifically our official websites located at https://www.trdnetwork.com/ and https://www.trdn.io/, and any other TRD-owned web properties where this Policy is clearly linked (collectively, our “Website”).
Our methodologies for the acquisition, utilization, maintenance, safeguarding, and disclosure of your data.
1.2. What This Policy Does NOT Cover
Scope and Applicability of Our Policy:
This comprehensive Privacy Policy delineates the extensive scope of data collection methods and practices employed by our organization in relation to interactions with our Website and associated digital touchpoints. Specifically, this Policy applies to numerous forms of data interactions including:
Direct Data Collection via Website: This encompasses all personal and non-personal data that is directly gathered through your engagement with our Website. It includes data points submitted through registration forms, user account creation, surveys, and any feature or service requests submitted through the Website interface. Every data byte collected is processed following stringent safety and privacy protocols to enhance the service experience while safeguarding your data.
Electronic Communications: We also collect data through electronic means such as emails and other digital communications exchanged between you and our Website. This includes information obtained from inquiries, feedback, and customer service interactions. Such data is pivotal in customizing our communications and responding effectively to your needs and queries, thereby ensuring a personalized and responsive digital experience.
Engagement with Third-Party Advertisements: Our Policy extends to information gathered when you interact with our advertisements displayed on third-party platforms, which redirect you to our Website. The data obtained here can include advertisement engagement metrics and analytics which are employed to refine and optimize our marketing strategies for reaching and serving our audience better.
It is crucial to note that the present Policy strictly governs online data acquisition and does not cover data gathered through offline interaction or alternative channels, nor does it apply to websites not directly owned or operated by TRD Network. This includes any information collected via third-party applications or content, including advertising, that might link to or be accessible from our Website. For a deeper dive into interactions and data management involved in navigating external digital spaces, users are encouraged to consult Section 12, "Navigating External Digital Spaces" of this Policy, which provides expansive insights into third-party interactions.
Decentralized Protocols: TRD Network acknowledges the inherent decentralized architecture of blockchain technology and clarifies that we do not manage or control the foundational blockchain protocols that govern various digital assets' operations. As a result, our ability to regulate data usage, activities, or any information existing on these external decentralized platforms is limited. Hence, users are advised to exercise heightened awareness and diligence when engaging with these decentralized spaces, ensuring they are well-versed with the protocols and privacy policies that govern interactions within such environments.
Commitment to Transparency and Privacy: By interacting with our Website and engaging with our content through the mentioned digital avenues, you acknowledge your understanding and agreement to the stipulations outlined in this comprehensive Policy. Transparency and safeguarding your data privacy remain our utmost priorities; hence, we ensure that you are continuously informed about how your data is collected, utilized, and managed. We are dedicated to maintaining and enhancing trust as we facilitate your seamless and informative journey within our digital ecosystem.
Should you have any questions, require further clarifications, or wish to gain a more detailed understanding of our data protection strategies and privacy policies, please feel welcome to reach out via the contact information provided on our Website. Your privacy and protection remain integral to our mission, and we are here to support and address any concerns you may have.
1.3. Your Agreement to This Policy
We strongly encourage you to review this Policy thoroughly to comprehend our data handling practices. Your engagement with our Website signifies your explicit agreement to these terms. Should you disagree with any part of this Policy, we kindly request that you refrain from using our Website. This Policy may undergo periodic revisions (as detailed in Section 17, “Policy Updates and Revisions”). Your ongoing engagement with our Website following any modifications will be deemed as your acceptance of those changes, so please check for updates regularly.
2. Policy Integration with Terms of Service
This Policy is seamlessly integrated with, and should be interpreted in conjunction with, TRD Network’s comprehensive Terms of Services.
3. Understanding Your Data: What We Collect
To optimize your experience and deliver our innovative services, TRD Network collects and processes various types of information. Our data collection practices are always in strict accordance with this Policy.
3.1. Defining Personal Information
Personal Information refers to any data that, directly or indirectly, identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked to a specific individual, household, or device. The precise Personal Information we gather is determined by your specific interactions with our Website and TRD Network services.
3.2. Insights from Aggregated Data
We may also gather, use, and disclose aggregated and de-identified data for diverse purposes. This data, including statistical and demographic information, is derived from Personal Information. Through a rigorous processing phase, we eliminate any elements that may directly or indirectly identify an individual, ensuring compliance with relevant laws. If we ever combine aggregated or de-identified data with your Personal Information, resulting in potential identification, the entire dataset will be treated as Personal Information. This guarantees compliance with our Policy and underscores our unwavering commitment to privacy and data protection.
3.3. Information You Share Directly
Your Voluntary Inputs: Information provided through free-text fields (e.g., contact forms, support inquiries, feedback sections) will vary. When using these features, please limit your submissions to relevant information and avoid including unnecessary sensitive data, such as Social Security numbers or highly sensitive personal data, unless explicitly required for a specific service.
Data About Others (With Your Responsibility): Should you choose to provide information concerning other individuals (e.g., for a referral program), you bear sole responsibility for obtaining all requisite consents and authorizations from those individuals, in full compliance with applicable data protection laws. TRD Network shall not be held responsible or liable for any failure on your part to secure such necessary consents.
Secure Payment Information: For all credit card transactions conducted on our Website, we exclusively utilize trusted, PCI-DSS compliant third-party payment processors. These processors are responsible for the secure collection and maintenance of the Personal Information necessary to facilitate your transactions. TRD Network itself does not directly store your complete credit card information.
3.4. Information Collected Automatically from Your Interactions
We collaborate with reputable third-party vendors to analyze the performance and traffic patterns of our Website. This analytical process may involve the collection of data pertaining to your behavior on the Website, such as button clicks, mouse movements, pages visited, date and time of access, and information derived from cookies or pixel tags. For a more detailed understanding of our automated data collection methods, please refer to Section 4 below.
3.5. Categories of Information Collected and Their Sources
When you interact with our Website and TRD Network services, we may collect various types of Personal Information. This data helps us provide and improve our offerings.
3.5.1. Types of Information Collected
The Personal Information we may collect includes, but is not limited to:
Identifiers: This covers data that directly identifies you or your device, such as your real name, postal address, unique personal identifiers, online identifiers, Internet Protocol (IP) address, email address, and account name.
Sensitive Personal Information: This may include details like your name, signature, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, education, employment, employment history, bank account number, credit card number, debit card number, wallet information, or any other financial information, as listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
Internet or Other Similar Network Activity: This includes browsing history, search history, and information regarding your interaction with our Website, applications, or advertisements.
3.5.2. How We Obtain Your Information
We obtain the Personal Information described above from the following sources:
Directly from You: This occurs when you actively provide information to us (e.g., when you register an account, place an order, subscribe to newsletters, submit feedback, apply for a job, or contact us for support).
Indirectly from You: This includes information we gather during the course of providing our services to you, based on your engagement with our platform.
Automatically from Your Website Activity: This involves data collected through automated tools as you navigate our Website, such as usage details. For more comprehensive information on these automated collection methods, please review Section 4, "Automated Data Collection."
4. Automated Data Collection: How We Gather Usage Data
Beyond the information you directly provide, TRD Network automatically collects certain data during your visits to our Website. These automated technologies help us understand user behavior and system interactions, including your Internet Protocol (IP) address, pages you browse, and actions you take. Here’s a breakdown of the key tools we use:
4.1. Cookies:
Optimizing Your Online Journey A cookie is a small data file placed on your device by a website. We use two main types:
Temporary (Session) Cookies: These are active only while your browser is open and are deleted once you close it.
Persistent Cookies: These remain on your device for a set period or until you manually delete them, helping us remember your preferences for future visits.
Our Website employs the following categories of cookies:
Strictly Necessary Cookies: These are indispensable for the basic functionality and navigation of our Website. Without them, core services you request cannot be delivered.
Performance & Analytics Cookies: These collect anonymized data about how you interact with our Website, helping us identify areas for improvement, such as site navigation and content popularity. This data never directly identifies you.
Functionality & Personalization Cookies: These enable the Website to recall your preferences, such as your geographical region or chosen language, providing a more tailored and convenient experience. While the information may be anonymized, these cookies do not track your activity on other websites.
Targeting & Advertising Cookies: These track your browsing habits across different sites to deliver advertisements more relevant to your interests. They also help manage ad frequency and measure campaign effectiveness. These are often placed by third-party advertising networks and may share your browsing data with advertisers.
You have control over your cookie settings. Most web browsers allow you to disable cookies, though doing so may limit your access to certain Website features or functionalities.
4.2. Leveraging Google for Analytical Insights
Our Website transmits aggregated, non-Personal Information to Google Analytics. This service empowers us to conduct in-depth technical and statistical analyses of our Website's performance, allowing us to discern user trends and continuously refine our digital offerings. For detailed information on Google Analytics' operational support for our Website and its data utilization policies, please consult Google’s official policy at https://policies.google.com/technologies/partner-sites.
4.3. Pixel Tracking
Understanding Your Engagement A Web Beacon (also referred to as a pixel tag or clear GIF) is a minuscule electronic image embedded within web pages or emails. These invisible pixels enable us to gauge user engagement:
In our email communications, Web Beacons help us determine if you've opened an email and clicked on any embedded links, along with the precise timestamps of these interactions.
Certain third-party marketing collaborators may deploy Web Beacons to monitor your interaction with online advertising banners featured on our Website. It is important to note that data collected via Web Beacons is typically compiled in an aggregated format and is not directly associated with your individual Personal Information. Essentially, any image file present on a webpage can function as a Web Beacon.
4.4. Tracked Links
Measuring Marketing Reach Links embedded within our emails and, in some instances, on external websites, may incorporate tracking technology. This system, often facilitated by a redirection service, allows us to gain insights into how these links are being utilized by recipients. In specific cases, these tracked links may enable us to identify that you personally clicked on the link, and this data could be linked to the Personal Information we maintain about you. This information is invaluable for enhancing the services we provide and for evaluating the effectiveness of our marketing initiatives.
4.5. Collaborations with External Marketing Partners
We engage with various external service providers specializing in marketing communications technology. These partners may employ a range of data collection methodologies to optimize the performance of the marketing campaigns we commission. Data collected by these third parties can originate from your activity on our Website or from other websites where our marketing communications are displayed (e.g., when our banner advertisements appear on external platforms).
5. Utilizing Your Information: How We Use Your Data
The information we gather, both directly from you and through automated means, is primarily used to deliver the services you request and to enhance your overall TRD Network experience. Beyond these core functions, your data serves various strategic purposes, including but not limited to:
5.1. Ensuring Network Integrity and Security
We leverage your information for robust security measures, including credit verification and advanced fraud prevention protocols, safeguarding both your assets and the integrity of the TRD Network.
5.2. Delivering Exceptional User Support
Your data enables us to provide responsive and effective customer service. This includes monitoring and managing your interactions, and ensuring timely updates and support for any TRD Network products or services you utilize.
5.3. Crafting Personalized Experiences
By understanding your interactions, we can tailor your experience when you use our Website and engage with the TRD ecosystem, making your journey more intuitive and relevant.
5.4. Driving Innovation and Development
Information collected is crucial for our continuous efforts in researching, developing, and launching new products, features, and services that expand the capabilities of the TRD Network.
5.5. Engaging You with Relevant Communications
In alignment with your expressed privacy preferences, we may use your contact information to share special offers, exciting news, and other information we believe will genuinely interest you.
5.6. Facilitating Essential Network Communications
We will contact you with important information and notices directly related to your use of the Website and participation in the TRD Network, ensuring you are always informed about critical updates.
5.7. Gathering Insights Through Your Voice
We may invite you to participate in surveys and provide direct feedback, always respecting your privacy preferences. Your valuable input helps us understand your needs and refine our offerings.
5.8. Deepening Our Understanding of User Needs
Analyzing collected data allows us to gain a more profound understanding of your preferences, interests, and how you interact with our ecosystem, which guides our strategic development.
5.9. Enhancing Our Digital Platforms
We continuously strive to improve the content, functionality, and overall usability of our Website based on user interaction data and feedback.
5.10. Refining Our Offerings
Your information helps us to continually improve the quality, performance, and relevance of all our products and services within the TRD Network.
5.11. Optimizing Our Outreach Efforts
We use data to refine and enhance our marketing and promotional strategies, ensuring that our communications are effective and reach the right audience.
5.12. Other Specified Purposes
Your information may also be used for any other purpose explicitly identified at the point of data collection, within an applicable privacy notice, through a click-through agreement, or in any other agreement established between you and TRD Network.
5.13. Data Retention Duration
TRD Network retains Personal Information, including any sensitive personal information, only for as long as is reasonably necessary to fulfill the specific business purpose for which it was collected, or as required by applicable legal and regulatory obligations.
6. Data Stewardship: How Your Information Is Shared
At TRD Network, safeguarding your trust is fundamental. We unequivocally state: we do not engage in the sale or rental of your Personal Information to any external entity. Your data is only shared when it is essential for our operational functions or when legally mandated, as outlined below.
6.1. Operational Data Sharing
We may transmit your Personal Information to third parties when such sharing directly supports our business objectives, thereby facilitating the provision and enhancement of our services. Categories of such recipients include:
Internal TRD Group: Information gathered via the Website may be exchanged with our affiliated companies. This ensures a cohesive delivery of our products and services and consistent customer support across the entire TRD ecosystem.
Critical Third-Party Enablers: We partner with trusted external entities, acting as our Service Providers, who perform vital tasks on our behalf. These partners require access to certain Personal Information to execute their designated functions. Our "Service Providers" encompass organizations that deliver:
⌯⌲ Web hosting and underlying infrastructure services
⌯⌲ Software development and maintenance solutions
⌯⌲ Secure transaction processing
⌯⌲ Website performance and usage analytics
⌯⌲ Order processing and logistical support
⌯⌲ Information technology and related technical assistance
⌯⌲ Customer engagement and communication platforms
⌯⌲ Electronic mail distribution services
⌯⌲ Independent auditing and compliance verification
Collaborations with Select Business Associates: On occasion, we may share your Personal Information with specifically chosen third-party business associates (distinct from our routine service providers) for collaborative ventures. For example, if we jointly organize a competition or promotional event, we might share the Personal Information you submit to participate. Prior to any such sharing, we will offer you the option to "opt out" or "opt in," as required by applicable legal frameworks.
Corporate Account Management (Where Applicable): If your engagement with TRD Network services falls under an organizational or corporate subscription, we may share your information with the designated administrator of that Business account for purposes such as account oversight and service provision. TRD Network bears no responsibility or liability for how your associated Business utilizes your information or content.
Anonymized Data for Strategic Insights: We reserve the right to aggregate or otherwise render anonymous the data we collect. This de-identified data is then employed for internal analytical purposes, research initiatives, marketing strategy development, and other legitimate business interests of TRD Network. Such usage strictly excludes any Personal Information or data that could reasonably be used to identify you individually.
6.2. Exceptional Circumstances:
Legal and Safety Disclosures Apart from the operational purposes detailed above, we will not disclose your information to third parties without providing you explicit notice and obtaining your consent, unless necessitated by the following specific conditions:
Adherence to Legal Obligations: When we hold a genuine belief that disclosure is reasonably imperative to conform with any prevailing law, regulation, judicial directive, or valid court order.
Responses to Official Inquiries: To fulfill legitimate information requests from law enforcement agencies or other governmental authorities acting within their authorized scope.
Upholding Our Policies: To enforce our agreements, terms of service, or other established policies, thereby safeguarding our rights and those of our users.
Threat Mitigation and Fraud Prevention: To investigate, avert, or address security threats, fraudulent activities, or any other malicious conduct.
Life-Threatening Emergencies: To respond to an emergency situation where we believe, in good faith, that disclosing such information is crucial to prevent imminent death or severe physical injury to any individual or TRD Network personnel.
7. Your Data Control: Managing Your Preferences
TRD Network is committed to empowering you with control over your personal information. We strive to provide you with relevant communications and offer clear mechanisms for managing your data preferences.
7.1. Empowering Your Choices
Wherever feasible, we provide you with options regarding the types of information we collect and how you can manage your preferences concerning that data. Our goal is to ensure you receive communications that are valuable to you.
7.2. Managing Your Communications
Subscription Services: For any subscription-based services, such as our email newsletters or promotional alerts, you will have the ability to define your communication preferences at the point of sign-up or at any time thereafter while your subscription remains active.
Essential Notifications: Please note that messages crucial for the functionality of our services or to fulfill your direct requests (e.g., transaction confirmations, security alerts, account-related notices) are distinct from marketing communications. These essential notifications are typically exempt from your marketing preferences as they are vital for your interaction with the TRD Network.
Opting Out of Marketing: You retain the right to opt out of receiving our email newsletters and marketing communications at any time. A convenient "unsubscribe" link will be provided at the bottom of every such email for this purpose.
7.3. Implications of Preference Adjustments
It is important to understand that modifying your communication preferences, particularly by unsubscribing from certain emails, may impact the delivery of specific services you have requested where email communication is an inherent component. Even if you choose to opt out of marketing materials, we may still need to contact you with critical information pertaining to your account or to address any inquiries or requests you have submitted.
8. Communication via Text and Voice Messaging
TRD Network may offer you the option to receive communications via SMS (text messages), pre-recorded voice messages, or auto-dialed phone calls. These communications may originate from TRD Network, our affiliates, or associated third parties.
8.1. Purpose of Messaging
Such messaging serves various purposes, including:
Authenticating your identity or mobile device for security purposes.
Delivering important informational updates regarding services or products you have requested or are utilizing within the TRD Network.
8.2. Your Consent and Authority
By providing your mobile or cell phone number to TRD Network, you are providing explicit consent to receive these types of communications from us. You affirm that you possess the necessary authority to agree to receive messages at the telephone number you provide or from which you initiate a text message request to us.
8.3. Important Disclosures Regarding Messaging
You further acknowledge and agree that:
No Purchase Required: Opting into this messaging service does not necessitate any purchase or transaction.
Opt-Out Flexibility: You retain the right to discontinue receiving these communications at any time. Instructions for opting out will be clearly provided within the messages you receive from us.
Carrier Charges: Your mobile service provider may impose standard message and data rates for the receipt of these text messages or calls. TRD Network is not responsible for these charges.
8.4. Policy Adherence
All communications you receive from TRD Network via text or voice messaging will be managed in strict accordance with your expressed preferences and the guidelines set forth in this Policy.
9. Data Integrity & Your Access Rights
TRD Network is committed to maintaining the precision and integrity of your personal information. We provide mechanisms for you to manage and access your data, ensuring transparency and control.
9.1. Our Commitment to Data Accuracy
We prioritize the accurate maintenance and processing of your information. Our internal procedures are designed to align all data handling with relevant data governance frameworks and legal mandates. We deploy advanced technologies specifically to bolster information accuracy during both input and processing stages.
9.2. Secure Access to Your Personal Data
When providing you with access to the Personal Information we hold, we will always implement security protocols requiring a unique username and password. This measure is crucial for safeguarding your privacy and ensuring the security of your account. We strongly advise you to:
Keep your password confidential and secure.
Update your password regularly.
Never disclose your password to any other individual or permit unauthorized use.
9.3. How to View and Modify Your Information
To review and update the Personal Information you have provided to us, you can typically log into your TRD Network account and follow the instructions provided within your profile or settings page. Alternatively, you may contact our support team directly for assistance with viewing or changing your data.
10. Protecting Younger Users
TRD Network is designed for an adult audience. We are dedicated to protecting the privacy of minors.
10.1. Policy on Underage Users
We do not knowingly gather or utilize information from individuals who are under the age of eighteen (18) without verifiable consent from a parent or legal guardian.
10.2. Guidance for Parents and Guardians
We strongly encourage parents and legal guardians to implement appropriate protective measures to prevent minors from inadvertently providing personal information online. This includes supervising their online activities and utilizing parental control tools.
10.3. Action on Unintended Collection
Should we become aware that we have inadvertently collected any Personal Information from a minor under the age of eighteen (18) without the requisite parental or guardian consent, we will promptly take all necessary steps to securely delete such information from our systems.
11. User Contributions & Public Content
We value your input and welcome any inquiries, feedback, suggestions, innovative concepts, materials, comments, or other information you choose to provide to us (collectively, “Submissions”).
11.1. Nature of Submissions
All Submissions you provide will be treated as non-exclusive and publicly accessible. They are not considered confidential or proprietary.
11.2. Public Visibility and Promotional Use
Content you submit on or through our Website becomes visible to other visitors. Furthermore, we may integrate your Submissions into our advertising campaigns and other promotional activities. We reserve the right to use your name in connection with such content, or not, and may or may not seek your explicit consent prior to such utilization, depending on the context and applicable regulations. Consequently, you should hold no expectation of privacy concerning your Submissions made on or via this Website.
11.3. Your Responsibility for Submissions
It is imperative that you refrain from submitting any content you do not wish to be made available to the general public. You must also ensure that all your Submissions strictly adhere to our Terms of Use and any other relevant agreements. Specifically, your contributions must not infringe upon the privacy or other legal rights of any third party. You are prohibited from using deceptive identifying information or contact details, impersonating any individual or entity, or otherwise misrepresenting the true origin of any Submission.
12. Navigating External Digital Spaces
Our Policy exclusively applies to the TRD Network Website and services under our direct control.
12.1. Links to Other Platforms
Our Website may feature links directing you to external websites and services that are maintained or operated by third parties or our affiliates. For example, clicking on an advertisement on our Website might redirect you to an external platform over which we have no operational control.
12.2. Disclaimer Regarding External Links
The inclusion of such links does not constitute an endorsement or recommendation of these external websites or their content by TRD Network.
12.3. Your Privacy on Third-Party Sites
This Policy does not extend to the data collection and privacy practices of these third-party websites. As we do not enforce our Policy on these external digital spaces, we strongly advise you to review the privacy policy posted on any third-party website before engaging with their services or providing any personal information.
13. Your Privacy Rights Under U.S. State Laws
TRD Network respects the diverse privacy rights afforded to consumers by various state laws within the United States. This section outlines the specific entitlements you may have concerning your Personal Information, as defined by these applicable statutes. Our collection of your Personal Information is exclusively for the commercial purpose of effectively delivering our services and enabling you to explore and benefit from our offerings.
13.1. California Residents: Specific Protections
"Shine the Light" Compliance: In adherence to California Civil Code Section 1798.83, TRD Network commits to refraining from disclosing or sharing your Personal Information with third parties for their direct marketing purposes without obtaining your explicit prior consent.
"Do Not Track" Signals: Aside from the data practices explicitly detailed within this Policy, our Website's operation remains consistent regardless of whether it receives "Do Not Track" signals from your internet browser.
No Sale or Sharing of Personal Information: We currently do not sell or "share" your Personal Information, as these terms are defined under the California Consumer Privacy Act (CCPA). Should our practices evolve to include such activities, we will promptly update this Policy and provide a clear mechanism (e.g., a dedicated link titled "Do Not Sell or Share My Personal Information") allowing you to opt out.
13.2. General Consumer Privacy Rights
Certain U.S. state laws, including but not limited to the California Consumer Privacy Act of 2018 (CCPA) as amended by the California Privacy Rights Act, the Colorado Privacy Act (CPA), the Utah Consumer Privacy Act (UCPA), and the Virginia Consumer Data Protection Act (VCDPA), grant consumers specific rights regarding their Personal Information (also referred to as "personal data"). If you reside in a state that provides these additional rights, you may exercise them as described below, subject to successful verification of your identity.
Right to Access: You are entitled to request that we provide you with specific details about our collection, utilization, and disclosure of your Personal Information over the preceding twelve (12) months. Any information provided will cover the 12-month period immediately prior to our receipt of your verifiable request. If we are unable to comply with a request, our response will include an explanation of the reasons.
Right to Rectification: You may correct inaccuracies in the personal data currently held in our Website's database by directly accessing your account settings or by contacting us to request an update or correction of any personal data you have provided.
Right to Limit Sensitive Data Use: If we process any sensitive personal information, you have the right to request that we restrict its use to only what is strictly necessary to perform the services or provide the goods reasonably expected by an average consumer requesting those goods or services.
Right to Data Portability: Where technically feasible, we are willing to supply copies of your Personal Information in a structured, commonly used, and machine-readable format. If we are unable to fulfill this request, we will notify you, allowing you to explore other rights available under this Policy.
Right to Erasure:You are entitled to request the deletion of your personal information, subject to certain legal exceptions. Upon receipt and confirmation of your verifiable request, we will proceed to delete your personal information from our records and will also instruct our service providers to undertake the same action unless a legal exception applies. Where appropriate, we will communicate these deletions to trusted third parties.
Right to Opt-Out of Certain Processing: We acknowledge your rights and invite you to request the restriction of selling your Personal Information, its use in targeted advertising, or its employment in profiling activities. Where appropriate, we will convey these preferences to our trusted third-party partners.
Right to Non-Discrimination: Should you choose to exercise any of your rights under applicable state law (including, but not limited to, the CCPA, CPA, UCPA, and VCDPA), we pledge not to discriminate against you. This means we will not deny you goods or services, impose different prices or rates for comparable services, provide a different level or quality of service, or take any other adverse action against you.
13.3. How to Exercise Your Rights
Submitting a Request: If you are a consumer with rights under applicable state law (including, but not limited to, the CCPA, CPA, UCPA, and VCDPA) and wish to exercise any of the rights listed above, please submit your request via the "How to Contact Us" section on our Website.
Authorized Agents: Only you, or an individual legally authorized to act on your behalf, may submit a request related to your Personal Information. If an authorized agent makes a request, we may require proof that you have granted them permission to do so.
Our Response Process: Upon receiving your request, we will acknowledge its receipt via email. To safeguard your privacy and maintain security, we may undertake steps to verify your identity before granting access to your Personal Information. In certain situations, such as a request for data deletion, we may first seek a separate confirmation from you before proceeding with the action. We aim to respond to your request within forty-five (45) days. If additional time is required, we will inform you of the reason for the extension and the new timeframe in writing.
Limitations on Rights: In some instances, our ability to fully uphold these rights may be constrained by our obligations to process Personal Information for reasons of security, safety, fraud prevention, compliance with regulatory or legal requirements, or because the processing is essential to deliver the services you have requested. Where such limitations apply, we will provide you with specific details in our response to your request.
14. Global Data Operations & Jurisdictional Considerations
TRD Network operates within a global digital landscape, which influences how your data is handled.
14.1. International Data Transfers
To effectively deliver our services, your information may be stored, processed, and transmitted across various geographical locations, including within the United States and other countries worldwide. It is important to note that some of these jurisdictions may have data protection and privacy regulations that differ from those in your own country.
14.2. Policy's Global Application
Regardless of where your information is stored or processed, TRD Network is committed to upholding the principles and practices outlined in this Policy. We do not assert or guarantee that this Policy, or our Website's handling of your Personal Information, fully conforms to the laws of every single jurisdiction globally. Our commitment is to adhere to this Policy's standards wherever your data resides under our control.
15. Global Privacy Rights: Protections for International Users
For individuals accessing our Website from outside the United States, particularly those within the European Union or the United Kingdom, specific data protection legislation grants enhanced rights concerning your personal data. These include, but are not limited to, the General Data Protection Regulation (GDPR), the Data Protection Act 2018, and the UK GDPR (collectively, “International Data Protection Laws”). Under these frameworks, TRD Network operates as a data controller.
15.1. Our Legal Basis for Processing and Data Retention
Any personal data we collect from you is processed primarily in the legitimate interest of our business operations and for the effective provision of our services to you, serving as the lawful basis for such processing. You always retain the ability to revoke your consent for our use of your personal data, as detailed below. We commit to retaining your personal data only for the duration necessary to deliver the information and services you have requested, to comply with legal mandates, and in accordance with your rights outlined herein.
15.2. Your Enhanced Data Subject Rights
Subject to identity verification, you may exercise any of the following rights by contacting us as specified in this Policy:
Right to Obtain a Copy of Your Data: You may request access to a copy of the personal data currently stored within our Website databases. To do this, please submit a formal request through our designated contact form or reach out to our customer support team directly. We are committed to ensuring transparency and safeguarding your privacy, so all requests will be handled in compliance with applicable data protection regulations. Once we receive your request, our team will verify your identity and provide you with the data in a timely manner. Please note that depending on the nature and volume of your request, it may take some time to process.
Right Regarding Automated Decisions:You are entitled to request the cessation of automated processing of your personal data, including profiling. Please specify any limitations you wish to place on such processing. If these limits cannot be implemented, we will notify you, allowing you to exercise other provisions of this Policy, such as withdrawing consent. When relevant, we will also convey these changes to our trusted partners.
Right to Amend or Correct Data: You can rectify any inaccuracies in the personal data held in our Website database by directly accessing your account, or by sending us an email (to the address provided below) requesting the correction or amendment of your provided personal data. We may decline to modify information if we believe the change would violate a legal requirement or render the information inaccurate. We'll share updates with trusted third parties when needed.
Right to Restrict Processing: If applicable, you may request to limit the processing of your personal data. Kindly submit your request via email (using the address provided below), specifying the desired restrictions on your data processing. Should these restrictions be unfeasible, we will inform you accordingly, allowing you to consider alternative rights under this Policy, such as withdrawing your consent. When applicable, we will ensure these changes are communicated to trusted third parties.
Right to Object to Processing: Under specific circumstances, you are entitled to object to the processing of your personal data. Please direct any objections via email to the privacy@trdnetwork.com. Should we be unable to accommodate your objection, we will notify you accordingly, allowing you to consider other rights under this Policy, such as withdrawing your consent. When applicable, any adjustments will be communicated to trusted third parties.
Right to Data Portability: Upon receiving your request, and where technically feasible, we will supply you with a copy of your personal data in a structured, machine-readable format. Should we be unable to fulfill this request, we will notify you, enabling you to exercise alternative rights under this Policy, including the withdrawal of consent. Where applicable, we will communicate these changes to any relevant third parties..
Right to Withdraw Consent: You may rescind your consent for the processing of your personal data through this Website at any time by contacting us via email. Please use the email address linked to your Website account and include "WITHDRAW CONSENT" in the email's subject line. Upon receiving your request, we will acknowledge receipt and discontinue processing your personal data. Where applicable, we will notify relevant third parties of these modifications.
Right to Erasure (Right to be Forgotten): If you wish to discontinue using our Website and have your personal data removed from our systems, you may submit a request via email privacy@trdnetwork.com Upon receiving your erasure request, we will confirm receipt and notify you once your personal data has been deleted. We will communicate these modifications to authorized third parties where necessary.
16. Protecting Your Data: Our Commitment & Your Responsibility
TRD Network employs robust security measures to shield your Personal Information from unauthorized access, accidental loss, alteration, or disclosure. While we implement advanced protective layers, including encryption, access controls, and secure infrastructure, no online system can guarantee absolute invulnerability.
16.1. Our Security Framework
We deploy a comprehensive array of technological, organizational, and physical safeguards designed to protect your digital assets and personal data. These measures are continuously reviewed and updated to counter evolving threats and maintain a secure environment.
16.2. Your Role in Security
Your diligence is a vital component of your data's security. It is your responsibility to protect any online credentials used to access your Personal Information, such as your username and password, through proper use and vigilance. We strongly advise you to:
Maintain the confidentiality of your login details.
Regularly update your passwords.
Never share your credentials with others.
16.3. Reporting Security Concerns
If you think someone might have your account info, go ahead and update your password ASAP. Also, let us know if you spot anything weird or fishy happening with your TRD Network account.
17. Policy Updates and Revisions
This Policy reflects our current approach to managing the information collected through our Website. As TRD Network continuously evolves its features, functionalities, products, and services, our privacy practices may also undergo modifications.
17.1. How We Announce Changes
Should any revisions be made to this Policy, an updated version will be published directly on this webpage. The "Effective Date" at the top of the document will be revised to reflect the date of the latest change.
17.2. Staying Informed
You can always access the most current version of this Policy by clicking on the "Privacy Policy" link, typically located at the bottom of any page on our Website. Your continued engagement with our Website after any amendments are posted will signify your acceptance of the updated terms. We encourage you to review this Policy periodically to remain informed about how we are protecting your information.
18. Contacting Us: Your Privacy Inquiries
We greatly appreciate your feedback and questions.
18.1. Reaching Our Privacy Team
For any inquiries regarding this Policy, or to discuss your Personal Information, please reach out to us. You can typically find our dedicated contact form or relevant email address within the "Contact Us" section of our Website, or you may send an email directly to: (privacy@trdnetwork.com.)
We are here to assist you with your privacy-related concerns.
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